For "Non-Refundable" accommodation bookings. The non-refundable reservation payment may be taken any time after booking, and in case of cancellation or "no show" is completely non-refundable.
For "Flexible Rate" accommodation bookings: If cancelled or modified up to 7 days before the date of arrival, no fee will be charged. If cancelled or modified later, or in case of "no show", the first night of the reservation will be charged. The hotel reserves the right to pre-authorize your credit card for the room payment.
For all tourism services (includes shuttle bookings, balloon flight bookings, and tour bookings), unless otherwise stated, the payment will be made at the hotel. These services may be cancelled or modified up to 7 days before the date of arrival free of charge. After that date any cancellation, modification, or "no show" will incur a 100% penalty payment. The hotel reserves the right to pre-authorize your credit card for such payments.
Please note that guests are responsible for providing their correct flight details and to the hotel (email@example.com) in case of airport shuttle or private transfer bookings, and for providing the all names of passengers for any transfer or tourism services.
Check In Time: 14:00
Check Out Time: 11:00